Billing Explained
Updated: 20.03.2024
Billing Model Update
Starting March 11, 2024, the Hiveon OS billing model will be changed to improve conditions for free tier miners by adding one more free worker without coin/pool restrictions, providing GPU users with more flexibility in payment, allowing them to pay fewer depending on the number of GPU card and special conditions for users with BC-250 boards.
What this means for GPU users:
-
2 workers are always free, no matter how many cards are installed
This change benefits GPU users by offering 2 free workers regardless of the number of cards and doesn’t have any coin/pool restrictions -
the cost for rigs with fewer than 6 cards will proportionally drop
Previously, each GPU rig cost $3/month, regardless of the number of GPUs. With this update, we will proportionally scale down the price for rigs with fewer than 6 cards, ranging from $3/month to $0.50/month. Users with 6 or more cards will be charged at the basic price of $3/month.
GPU mining
- 2 workers are always free, no matter how many cards are installed
-
users with 3+ workers billed depending from GPUs count in the rig
Price for rigs with fewer than 6 cards, ranging from $0.5/month to $3/month depending from cards count in the rig (see table bellow). Users with 6 or more cards will be charged at the basic price of $3/month.
| GPU rigs | $/month per rig |
|---|---|
| 1 card rigs | $0.50 |
| 2 | $1.00 |
| 3 | $1.50 |
| 4 | $2.00 |
| 5 | $2.50 |
| 6+ card rigs | $3.00 |
Notes:
- Rig with 6 or more cards will be billed at $3/month
- A case equipped with 12 AMD BC-250 cards will be billed at $0.50/month each.
CPU mining
$0.50/month per CPU-only rig
There is no additional charge for users who wish to mine with their CPU on any tier GPU rig.
CPU rigs alone will be billed at $0.50/month on the personal tier.
ASIC miners
With Hiveon firmware, Hiveon OS remains FREE and is not counted toward the total number of workers subject to payment.
ASICs connected via Hiveon ASIC Hub will be billed at $2/month.
Tariff packages
The fee for utilizing Hiveon OS varies depending on the chosen tariff package. These packages are differentiated by the maximum number of workers supported and the range of services included. Upgrading to a higher-tier package happens automatically, while users can manually deactivate paid features from the Billing tab if desired.
Features updates for free farms
-
Access to free farms: free farms will no longer have the ability to share access to multiple users, streamlining access and ensuring fair usage policies.
What does this mean:
If you previously accessed a farm from another account, this function will be restricted. -
API Access will now be limited to paid farms only.
These updates are designed with your needs in mind, aiming to provide a fair and transparent pricing structure while ensuring access to the resources you require for successful mining operations.
Changes to usage calculation
Tariffication is transitioning from 5-minute calculations to daily calculations for usage billing. This adjustment will not impact the payment amount, as it will remain consistent with the terms outlined in the pricing above.
Tariffication in Hiveon OS
Hiveon OS operates on a prepaid basis. To access more than two free workers or utilize paid features with a free account, a deposit is required.
Deposit can be minimal, there is no need to prepay the entire month. You can deposit even $1.
Workers are billed every day, not on a monthly basis.
Tariffication is transitioning from 5-minute calculations to daily calculations for usage billing.
If the worker has been disabled, it is not taken into account, you do not need to deactivate it in the interface to stop billing for it.
Please note! If we notice fraudulent actions with tariffication made by a user, the bill will be issued in full.
Paying for the system: deposits
Hiveon OS accepts only cryptocurrency. There are several ways to pay for Hiveon OS:
- to your personal ETH or stablecoins (USDT, USDC, TUSDT, DAI) address, generated in your account (we support ERC20 and BEP20 networks). Detailed information can be found here.
- using a payment gateway Coinpayments (we accept BTC, LTC). Detailed information can be found here.
- at the cost of referral rewards (read below in the “Referral system” section).
Dev Fee of Hiveon ASIC
With Hiveon ASIC firmware, there is no charge for using Hiveon OS, and such ASICs are not counted in the total number of devices for calculating payments. However, they are taken into account to get a discount on the number of devices. The firmware has a dev fee from 1.8% to 3%, depending on the ASIC model.
Refund
Since the Hiveon OS balance is a prepaid system, no refunds or withdrawals are available. You can transfer funds between users and farms, but there is no withdrawal option.
Referral system
You have the opportunity to invite friends and your audience to Hiveon OS and earn money from it – receiving 10% of the fees paid by every referral you bring in for using Hiveon OS.
Detailed information regarding the referral system can be found here
Discounts
Discounts apply to the total number of workers in the farms you own. For example, Farm1 has 40 and Farm2 has 20 workers, the discount will be calculated based on the total of 60 workers (40+20).
You can learn more about discounts and bonuses here.
ASICs have a different base price and are cheaper than GPU rigs because there are not as many functions compared to rigs. Workers with Hiveon ASIC Firmware are not charged and can use Hiveon OS for free.
Credit
If your farm incurs a debt starting from $1, you have a grace period of 5 days to rectify it. During this time, your workers will continue their tasks despite the negative balance. However, if the debt remains unresolved after 5 days, access to the farm will be suspended, halting the mining process. Any negative balance will be automatically settled upon making a new deposit.
User and farm balance
For more convenient money management, farms have their own balances. You can deposit to your account and then replenish the balance of a particular farm. If the farm balance is 0, the user’s balance will be charged automatically, so you will not need to worry about the direct replenishment of your farm.
Paid features
There is a button on the billing page that you can use to activate paid features. The list of paid features includes SSL worker connection, monthly stats, etc. As new features are implemented, the list will be updated here.
Being a free user, you can support the project and benefit from using the paid features.
Payer
You can set another user to be responsible for depositing the farms that you own. This user may be your financial manager, for example. This requires the Monitor level of access.
Terms used
Mining - calculations made by a device for mining cryptocurrencies.
Cryptocurrency - is a type of digital electronic money that is used as an alternative to national currencies.
Worker - a device connected to Hiveon OS to display statistics, monitor and manage the mining process.
The following devices can be connected to Hiveon OS: CPU rig, GPU rig, ASIC.
CPU rig - a device with no more than one video card (non-mining capable GPU, CPU built-in iGPU/APU, etc), the cryptocurrency mining is performed by the central processor or processors without the participation of video cards.
GPU rig - a device containing one or more video cards used for cryptocurrency mining.
ASIC - a specialized device designed for cryptocurrency mining.
Farm - a set of workers united by or without a specific attribute.
Hiveon ASIC - a series of firmware for various ASIC models developed for using ASIC with Hiveon OS. This firmware has additional features compared to the stock options. Moreover, you don’t have to pay for Hiveon OS when using it.
Free account - an account with a total of 2 or fewer workers (under certain conditions), excluding ASIC with Hiveon firmware.
Paid account - an account with a total of 3 or more workers, excluding ASIC with Hiveon firmware.
FAQ
How many free workers are included now?
2 workers are free without any restrictions or limitations. After 3 workers, you pay for all based on the number of GPUs that are connected.
Will there be any changes to how ASIC miners on ASIC Hub are charged?
Nope, ASIC miners on ASIC Hub will still be $2 per month, per device. ASIC with Hiveon firmware is not charged and is not taken into account in the total number of workers subject to payment.
Is there any limitation on how many GPUs can be on a motherboard?
Nope, there are no software limitations on how many GPUs you can have on your workers.
What happens if I have more than two workers on my account already?
The billing procedure will be updated according to the new policy.
Example: If you have 5 rigs, 1 with 12 cards, 1 with 4 cards, 1 with 5 cards, 1 with 2 GPUs, and 1 testing with 1 card - you will be charged $3 + $2 + $2.50 + $1.00 + $0.50 per month, for a total of $9 per month. Previously, this would have been $15 per month.
What are the benefits for users?
A more detailed and fair billing system for users with fewer than 6 GPUs on a rig, while still being valuable to workers with more than 6 GPUs. You will only be paying for what you use, as opposed to a flat rate.
Is it possible to include multiple users to access my workers?
If you enable paid features or start paying for your rigs after reaching at least 3 rigs
How can I switch my plan?
You can only switch your plan if you have 1 or 2 workers and want to use paid features. Once you reach 3 workers, you will be switched automatically to the paid plan.
Can I pay for Hiveon OS monthly?
No, Hiveon OS is a prepaid system. Refill the balance with the amount that you want to pay now and use it until the time of the next refill. You can refill monthly too, whatever is comfortable.
What is your refund policy?
Hiveon OS is a prepaid system, no refunds or withdrawals are available. You can transfer funds between users and farms, but there is no withdrawal option. For more details see our terms of use.
When and how often is the account billed?
Your account is billed every day at 04:00 UTC
What payment methods do you accept?
Hiveon OS accepts only cryptocurrency.
There are several ways to pay:
- to your personal ETH or stablecoins (USDT, USDC, TUSDT, DAI) address generated in your account (we support ERC20 and BEP20 networks). Detailed information can be found here.
- using a payment gateway Coinpayments (we accept BTC, LTC). Detailed information can be found here.
- at the cost of referral rewards: you can invite your audience to Hiveon OS, and make 10% of what every referral you bring pays for using Hiveon OS. Detailed information regarding the referral system can be found here