Payouts FAQ

What is Hiveon.net's payout type?

The pool has a PPS+ payout model. This means that payment is made for each decision (share) sent, regardless of how long you have joined the pool. Unlike PPS, which only awards block rewards and does not cut tax fees, PPS+ distributes all bonuses to miners and splits all rewards above the block. While the fluctuating rewards like in the PPLNS are avoided as a whole. You can learn more about the payout models here.

What commission does the pool hold?

Currently, the pool doesn't hold any commission. Besides, we completely cover the transactions.

How are payments made and in what amount?

You’re in charge of your funds and when they’ll be transferred to your account:

1. We fully cover the transaction fees.
   • Polygon Network: withdraw funds with no transaction fees with a 0.005 ETH minimum threshold.
   • Mainnet: withdrawals with no transaction fees when the following two conditions are met:
     1. The minimum balance is 0.2 ETH.
     2. Gas prices are equal to or less than 80 gwei (check the current gas price).
     Note: Payouts will remain on hold until both conditions are met.
2. Set your own threshold and gas price limit and cover the transaction fees yourself through Mainnet. The minimum threshold for this option is 0.005 ETH.

Notes: - For wallets where the threshold has been changed to a lower value, the payout time will be different from the main ones: 12:33 PM GMT+2 (check the local time for your time zone). - When ordering payments via Claim, the application will not be processed instantly, but instead will be placed in a queue and will be handled as the queue is processed.

3. The users can request a payout during the day at any moment via any chosen network (the Polygon or Mainnet).

How can I check the payout info?

This is the transaction number in the network. This identifier is unique for each transaction, like the transfer number in the bank. Using it, you can always track any transactions within the ETH network. If you click on the number, you will be taken to the transaction browser, where you can see your transaction and all its data, including the wallet number from where the transfer was made, the wallet number to which the transfer was made, as well as the date, time, commission and other data.

Can I change the payout amount?

Withdraw whenever you want and change the payout amount! Set your own threshold and gas price limit and cover the transaction fees yourself through Mainnet. The minimum threshold for this option is 0.005 ETH. Notes:

• For wallets where the threshold has been changed to a lower value, the payout time will be different from the main ones: 12:33 PM GMT+2 (check the local time for your time zone).
• When ordering payments via Claim, the application will not be processed instantly, but instead will be placed in a queue and will be handled as the queue is processed.

Now you’re in charge of your funds and when they’ll be transferred to your account!

Are there payouts for stale shares?

A valid share is contributed before the winning block. In turn, a stale share is a share that was sent after a block was already solved.

Payment for stale shares is made - it is 50%.

For up to 5% of stale shares, the conditions are the same. Starting from 5% and above, the pool freezes the payouts, meaning you won't get paid for your stale shares. If the problem of high stales persists for 24 hours, the wallet is blacklisted and payouts are frozen until further notice.

Such radical measures are related to the fact that fraudulent miners abuse our stale shares payout system. Thank you for understanding and thank you for using our ecosystem.

How to reduce stale shares?

It should be noted that the number of Stale Shares mainly depends on the quality of connection between your miners and the pool servers. Also to a large extent it depends on the quality of work of network equipment between the network nodes. Please make sure your stale shares stay below 5%.

Unfortunately, the pool's technical staff is not able to affect the quality of your provider's equipment and the routing of network packets from you to the pool and back. If you are absolutely confident in the quality of your own network equipment and if you are an honest miner, but regularly get blocked payouts, in this case - we are very sorry, but there's nothing we can do. It should also be noted that if you work through a mobile operator (3G / 4G modems or Wi-Fi routers), then the probability of a large number of stale shares is high due to the peculiarities of the mobile connectivity.

Why is a large amount of stale shares bad?

For regular pools, where stales are not paid for, only the miner himself is at a loss if there's a large number of stales, because he simply loses income. Stale shares are lost profit. In the case when stale shares are paid out (as is the case on our pool), it lowers the pool's luck, because stales don't participate in finding a block, thus they'll have to be paid out at the expense of internal means of the Hive ecosystem.

I didn't receive the amount I mined despite the fact that at the time of payment it was sufficient. Why?

Probably the system put your address on the blacklist due to suspected fraud.

One of the criteria sufficient to block addresses by the anti-hacking system is a high percentage (5% or more) of the stale share.

Alternatively, the gas price is higher than the set gas limit, So you will receive the mined amount once the gas price is suitable (Mainnet).

How does a payout blocking system work?

The payout blocking system works as follows: if the percentage of stale shares exceeds the threshold value, which is 5% at the moment, the system will automatically put your address on the blacklist. Your address will be eligible for unlocking, if the percentage of stale shares is reduced below the set threshold within 48 hours. Read below how to do this.

So what should I do now? How can I withdraw the funds?

In this case, you need to publish your dashboard url https://hiveon.net/eth/?miner=0xInsertHereYourWalletAddress with a brief comment on what happened. Chat administrators will pass all the necessary information to the pool technical support for verification. If the suspicions are not confirmed, your wallet will be unblocked, and your funds will be withdrawn.

Can I transfer funds from a lost wallet to a new one?

At the moment, we do not provide the possibility of transferring funds between wallets due to the difficulty of proving that the account belongs to the user who requests the transfer. But we are working on it and, perhaps, will provide such an opportunity in the future.

Currently, every wallet on the pool is a separate account. When you change the wallet, the funds do not disappear. They remain on the same account where they originally were.

Please note that Hiveon does not recommend creating wallets on crypto exchanges, and the user is solely responsible for the safety of funds in such a wallet. Be careful and keep your passwords securely.

Why are custodial wallets not used in Polygon?

To manage funds in the Polygon(Matic) Network, one must have the keys to the wallet to which they withdraw funds. When using the exchange's deposit wallet for mining, the keys are kept by the exchange and cannot be used to withdraw funds.

How to withdraw money from Polygon

Hiveon has completed the long-awaited Polygon Network integration! Learn more about the perks and how to set everything up.

What is Polygon?

Polygon is a “layer two” or “sidechain” scaling solution running alongside the Ethereum blockchain. Fast transactions and low fees — this is what you get with Polygon!

Features and benefits of Polygon payouts for miners:

• Miners can get payouts at a 0.005 ETH threshold.
• The pool fully covers the transaction fees.
• Polygon is a Layer 2 network. Compared to Ethereum Mainnet, it allows up to 1000 times cheaper swapping and moving of the coins within the L2 and to exchanges/wallets that support Polygon.

A how-to guide for getting started with Polygon Payouts through Metamask

1. Create a Metamask account.

2. Create a new wallet in the Metamask account to transfer funds from mining. Alternatively, the system will offer to use Private Keys to connect your existing wallet. Metamask supports exchange wallets.

3. Start mining to the newly created Metamask wallet address.

4. Please check below how the Polygon payouts will be resembled in your dashboard (make sure you use non-custodial wallets only!):

   

5. View Tokens on Polygon with the help of Metamask as a Gateway.

   • To add the Polygon Network, in the dropdown "Ethereum Mainnet," choose "Custom RPC."
   • Fill out the data as it is shown below:
     
     
     Network Name: Polygon PoS (Matic) Mainnet
     New RPC URL: https://polygon-rpc.com
     Chain ID: 137
     Currency Symbol (optional): MATIC
     Block Explorer URL (optional): https://polygonscan.com
     
     
   • Follow the link to authorize a connection to Login by clicking "Metamask."
   • Add the token to your Metamask wallet by hitting the ETH token and selecting "Metamask."
   • If you need MATIC to transact, you can use the official Polygon gasless swap here (please check the tutorial).
   • Swap some small sum of $WETH for 1 MATIC. This way, you should get enough gas for multiple transactions completion on Polygon.
   • Top up your $MATIC supply to .003 daily free of charge at various "Faucets" (the one for reference). Pay attention that these faucets don't give enough MATIC for transaction funding. Thus, we recommend using the Swap For Gas (Gasless Swap) tool.

6. The Bridge. One will need to perform two transactions: on the Polygon network and the Ethereum network. Thus, the double charge will be applied at a relatively high Ethereum Mainnet gas fee to complete the transaction. As soon as The Bridge process is complete, one will need to transfer their tokens from Metamask to an Exchange or other wallet for a third transaction!

   In the Bridge user interface, check the settings. They should be the following:

   MetaMask Network: Polygon

   FROM: Polygon

   TO: Ethereum

   Transfer Mode: PoS Bridge

   1. In the dropdown menu, please choose the token to be transferred.
   2. Specify the amount you want to send.
   3. Hit "Transfer."

   Please check the Transfer Overview to see the total cost of the transaction. Keep in mind that this amount will be deducted from the send amount! Note: the checkpoint on Polygon is ~1 hour. Use the Action Required button by going back to the Bridge interface if you accidentally closed the page. 4. Choose "Ethereum" as a Metamask Network (to cover the transaction costs, there should be ~0.01 ETH on your wallet's Ethereum chain). We recommend withdrawing wisely by accumulating some ETH on Polygon to save the costs. The approximate transaction costs vary from $20 to $200 and depend on the current market.

   Once the transaction is completed, you will see the funds in your Metamask wallet on the Ethereum Network.

   Now you can transfer the money to your Exchange (you will need to cover one more Ethereum Mainnet transaction fee).