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Rig offline Problem

Guys, I am new for Hiveon. I tried to set up the rig (3070 LHR) as the guide and from the Hiveon OS it shows logged in and happy mining. I also did the testing and got 38 mh/s in windows-dos.

However, when I return to my Hive OS on windows, the rig is still offline. I tried to launch the flight sheet with the new rig and the config goes on for 1-2 mins then disappear. No hashrate update and the rig keeps offline status.

I use hiveon pool and miner is T-rex. I do need some help. Thank you folks.

Put a monitor on your rig and see what happens there

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