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Resetting 2FA?

I’ve sent email to what I believe is support, following a previous forum post. I don’t want to seem impatient, but it’s been 4 days. How long does it normally take to get a response from the [email protected] address?

Basically Google Authenicator updated on my phone and it crashed every time I launched it. I was forced to nuke the app and resinstall…google sucks and has no cloud storage of the accounts, so I lost them all. I’m moving to a different auth platform, but need to get into my hive account to add it back. I don’t see any alternate auth methods so I sent the support email with my account details hoping it can be reset.

If you’re having issues with the support email, try the live chat on the main, or the discord channel.

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Thanks! I’ll give that a shot.

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