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Question about paying Hiveos fees for 2 workers

Two workers are always supposed to be free — it’s written in the info. But I’ve had only two GPU workers for a year now, and today I got a message saying that my funds are running out and that I need to pay. WTF?
Why am I being charged for two workers that are mining RVN on the Hive pool?
What can I do?

Thanks

What does your billing history show? Do you have paid features enabled under the billing tab?

its show
Daily service usage
-0.1 USD
5:00, June 14, 2025
-0.1 USD
Rig with 6+ GPUs1

why?
why they charged me?

regards

can you post a screenshot of your entire history from the point where it went from free to charged?

I used to have four mining rigs and was, of course, paying for all four. Then I shut down two of them, and they’ve been off for several weeks now. So I currently only have two rigs running, and I thought that meant the service was free. But yesterday, I received a message saying that my balance is low.

If you ever have 3 or more rigs running you get moved to the paid tier, (remote access sharing, longer stats, etc) and if you turn all but 2 rigs or less off it does not automatically disable the paid features, you need to toggle the paid features toggle under billing to off to do this.

tnx :slight_smile: