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Payout is not complete yet

Today i will not payout the ETH to my wallet, it shows " waiting for txid" and i waited about 12hrs from payout time. anyone tell me what happening and where i can contact about this !!!

With gas at the 200-300 range…it is likely delayed by threshold.

I have you checked the payouts against the source address?

where can i look for the source address?

Your most recent payout from the pool address…I have not seen it change.

Note: Payouts start largest to smallest over threshold, so you can tell they are done when the payout level reaches around 0.10001 ETH.

payout received on next day. hiveon initiated payout on Jan 10th and completed on Jan 11th.