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OFFLINE issue with AMD profire w7100 and windows 10

I have a issue due the workers shows as OFFLINE ,

I tried with the next things:
I tested with 2 USBs diferents (3.0/2.0devices)
i rebooted the pc a lot times, and press 5 too a looot times
i changed the Server in the Rig.config file
I changed the time zone in my pc and yn the Hiveos system
i downloaded two times the image.iso and nothing
i delete and create a new farm, and a new rig into hiveos, but never display online

I have not been able to get it to appear online.

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