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Newbie need to help about Dell Motherboard

Hello everybody. I have a problem with my dell Inspiron need to help. My dell Inspiron 5675 has 4 slot PCI-E, but I can not use the GPU riser for these slots. Does anyone have the same problem? How I can fix it.

Thank you.

more info is needed. why cant you use the risers ? whats happening ?

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