I updated to hiveos and now cant get t17e miner to mine

[nyspsycho1]

hey what’s up fellow miners I plugged in the old a few days ago and updated my firmware. at first I had all boards running fine after i logged into hiveos then I had 2 for about a hr. now it just stays in tuning mode i have left it for a few hrs. and still nothing restarted it a few times every hr or so for the whole day today. here are some errors I get.

ERROR_EEPROM_INFO: Get frequency failed!
6m 56s
Chain #0 malfunction. Mining stopped. Click for details
6m 56s
Chain #0 malfunction. Mining stopped. Click for details
28m 50s

28m 51s

ERROR_EEPROM_INFO: Get frequency failed!
36m 56s

miner restart
43m 10s

any ideas? thanks

[keaton_hiveon]

have you tried reflashing the firmware? or the stock firmware?

[nyspsycho1]

only the hive firmware a few times. I got the miner unlocked and I didnt wanna lock it with oem firmware

[keaton_hiveon]

What firmware version are you on now? If you disable chain 0 does it operate normally?

[nyspsycho1]

i will start it up again shortly and try and its on the latest firmware

thanks for helping