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Hiveon dosn't sent a notification on ASIC Board mining issue

Im running Hiveon HUB on KS5 and KS3M Asics the problem is when an ASIC single Board stopped mining Hiveon Hub just marked that board with X sign without prior notification from Bot or App Knowing that i 've enabled watchdog service ,is that mean hivon dosent support this feature or i have some thing missing in my settings ,please advise

Which settings do you have enabled in the watchdog? Do you have a min hashrate set?