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Deposit weth to the wallet, how can I fix it

What happens is that I deposit from my metamask to the hiveos wallet but the balance does not appear, apparently it was deposited in weth, how can I fix this so that the balance appears

what hiveos wallet?

The wallet you create when you need to deposit to hiveos for payment

are you talking about these? unfortunately if you send the wrong crypto theres no way to retrieve.

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