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Ccminer doesn't work

I’m using the same wallet for all of my 3 rigs but one of this doesn’t work. It shows me only temp and fan info but not the hashrate. When i switch that rig on Claymore works perfectly. Why and how can i have access on the screen to check miner (remote) ?

after 30minutes, now work…maybe was caused by bad internet connection.
However how can i have access to rig from remote?

rig shows problem again, why?