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Cannot login - getting "Invalid authenticator code" (web)

I did not log in for several days, and today faced the new login screen. First, my password did not work (which was I’m confident entered fully correctly). Passed “forgot you password”, restored, reset it.
Now it accepts my credentials but does not accept my authenticator code. 2FA in Authy app on Android.
Tried tens of times.
When will it work, or what should I do to access my account?

send us an email [email protected] with your issue/info and we can have someone reset it. you can also use the live chat on the main hiveon.com to message us as well.