I was running perfectly fine with Asic hub version 1.9 beta. Today i decided to Update the new version 1.9 and causes fetch error. i uninstalled it , reinstall it and did not work until now. please help me
Have you rebooted the pc? Verified the asic hub service is running?
hey keaton, we meet again. always apprecciate ur reply. Yes i did reboot several time and still does not work. Do i need my remote pc to connect by lan? before i was using only wifi and i was fine.
WiFi is fine, did you verify the asic hub service is running? Try manually stopping/starting it?
how do i do that?when i open asic hub app and it always give now Failed To Fetch Error. I uninstalled and reinstalled it. but no luck whatsoever. i even disabled firewall.
thanks, Keaton, I did that and got this error
what should I do? before that one was running fine with 1.9 Beta and after the new update, this happened.
wew now is hard. I uninstalled it and
went for the previous version. It now gives the same error
Version i had before was
Can you provide the logs? log file location is set in the settings → system config page
Finally, Keaton, Thank you for your help. I now have the old version back on running. What I did was uninstalling is not enough. I needed to delete all the hive on file and ASIC hub files from Programme and everywhere. then only I got the old version back and running. Really appreciate your help all the way. We can close this case now.
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