Rig is Offline and connection problems

[hiveon]

wow, segmentation fault is something really wrong. Either the binary is corrupt (read - filsystem) or os-hardware-mem-unknown issue (which i don’t believe).

[euskij]

got the same issue. the website is showing that the rig is offline.http://forum.hiveos.farm/uploads/editor/bv/3h8ctd70nutw.jpg

but when i check the agent screen and miner, everything is running. but with lower hashrate. all the other described stuff like ping and net-test are fine.

any ideas?

the only thing that helps, is to reconfigure the rig with firstrun -f. but that failure happens several times a day.

[igotek]

I have just moved my 14 rigs from Simple mining to HiveOS. I will also move my other 2 rigs. I have paid for the rigs hiveOs usage. HiveOs is a great for mining. Easy to use. But there is problem: all of the rigs are mining but seems offline on hiveos.farm web site. The internet connection is fine. No connection problem. I have double checked my internet connection. I found a solution.:

-Power off the rig.
-Power on the rig.
-Type “hello” and hit the enter.
-It fails because of limited connection time (after 4 seconds, it fails.)
-Type “hello” and hit the enter.
-It fails because of limited connection time (after 4 seconds, it fails.)
-Power off the rig.
-Power on the rig.
-Type “hello” and hit the enter. You will see “Touching /tmp/.hive-hello-ok” message.
-All of the rigs are online !

Just follow these steps on a rig. No need to dothem on all of the rigs. Only one rig and BAM ! All rigs are online.

But it s so strange that all of the rigs will go offline again in 20 minutes.

@dev
Please fix this problem. I need to check my rigs if I use the HiveOs. There is a time problem while connecting to your hive servers. HiveOs tries to reach amster.hiveos.farm
is it possible to change the server ?

[euskij]

I have exactly the same problem. they are mining but with low speed and with an unknown wallet. I cant reach them with ssh or vnc. the only thing that helps is a manual restart but after about 20min, the same shit again.

the longterm solution for me was to make new installations on USB sticks. since 3 days everything seems to be fine so far.

@dev
get back to me if you need any kind of logs.

[igotek]

all rigs are online and no problem now with the last realese

[inikolay]

Столкнулся сегодня с такой ошибкой:

• пропало электричество — появилось
• ферма перезагрузилась автоматом, всё ок
• на сайте hiveos.farm ферма показывается как оффлайн, однако по факту работает и майнит

Причина в том, что после перезагрузки роутера у фермы изменился DHCP IP, а вот на сайт он не подтянулся.

Решение:

• через роутер найти новый IP рига
• изменить пароль в DB на сайте
• запустить через https://192.168.X.X:4200/ firstrun -f и заново вбить Rig ID и новый пароль

Риг опять онлайн в личном кабинете.

Как workaround проблемы вижу добавление ригов со статическими IP, чтобы такой ситуации с перебоями не повторилось, однако проблема имеет место быть по дефолту и рекомендуется к исправлению

Спасибо!

[Merom]

Спонтанно риг вешает всю локальную сеть, роутер и даже домовое оборудование провайдера, при этом на ноуте ошибка DNS.

Отключение рига от роутера поднимает сетку обратно, подключаю обратно, снова сеть падает, решается хард ресетом.

История одинакова у разных провайдеров в разных квартирах и с разными роутерами, риги тоже соответственно разные за исключением матерей - ASRock h110 btc - в обоих случаях

[shpi0]

Подскажите, что может быть не так. HiveOS не получает DNS серверы по DHCP. Роутер микротик раздает IP, клиенты под виндой и андроидом получают все как надо, с DNS. HiveOS получает IP, а DNS пустой.http://forum.hiveos.farm/uploads/editor/oe/5a4ccyj9ttmg.jpg
http://forum.hiveos.farm/uploads/editor/3f/od9p53bfdlbs.jpg

[Balaton]

[quote=“DimaFern;15”]The common question is

My rig is mining, but it’s offline in Hive

A bit of explanation. There is an agent on a rig that sends stats every 10 seconds to server. It start as soon as the system boots. So your rig maybe running but the agent fails to reach server for some reason.

• “mtr hiveos.farm” to check if the network has any packet loss

Here is how the very bad situation with your internet looking. Very high packet loss.

[/quote]

Hello!

I experience high packet loss, aprox. 90% on ae-2-3202.ear2.Paris1.Level3.net
Agent-screen says curle_operation_timeout sending stats to paris.hiveos.farm.
If this occures 3 times in a row, the rig goes offline. I can work with 3 GPUs in these conditions, but with 4 GPUs it often goes offline.

What should I do? Please help me!

Thank you very much,

[nicorex]

I experience high packet loss, aprox. 90% on ae-2-3202.ear2.Paris1.Level3.net

I have same problem and rigs are lot of time offline, but after 30sec-2 minutes come up again.
Is it a bug, or there is a fix for it?https://forum.hiveos.farm/uploads/editor/ng/3kjdexmdj9ea.png

[nicorex]

I saw in the consol that.

Please help, I would like to fix it…

[opepoli]

I’ve been going crazy trying to figure out what’s going on with my rigs. I hope you all can help. Up to the last week my rigs have been working with no issues. After upgrading from .5-32 to .5-36 they started to show that they were offline. Checked them out and they were still mining. The problem started out as going offline a few times a day to just staying offline. I’ve checked the agent screen and I’m getting this error. Error sending status http://Paris.hiveos.farm. net-status also shows a connection failed to same address. I’ve checked my firewall, called the ISP (they said they are not blocking), downgraded to .5-32, did a fresh flash of the SSD of both .5-32 and .5-36. Nothing has worked. Any ideas what is going on?

[nicorex]

Is this forum active and someone from the hiveOS is doing support here?
Or we are on our own?
I have read many threats here with no answer and help.
Which is the best way to get in touch with hiveOS support?

[Stayer]

У меня ферма отпадала в оффлайн, майнинг прекращался. Сама ферма вроди как работала (нет монитора что бы проверить) и не перезагружалась. Попробывал совет gaevsky, посмотрю что будет. Проверил, не помогло.
В агенте есть проблема как у nicorex. Error sending status http://Paris.hiveos.farm. Ферма по SSH не доступна. В этой же сети вторая ферма работает без сбоев.

[opepoli]

nicorex, have you been able to make contact with anyone at hive regarding your issues? I’ve made posts of my problem in this forum, Telegram HiveOS chat, and on the HiveOS Facebook and have not got a response.

[Stayer]

nicorex I solve it. You should change statistic server.https://forum.hiveos.farm/uploads/editor/fx/z1kjqqmehdvw.png
https://forum.hiveos.farm/uploads/editor/fp/qbc5l1k09gu6.png

[opepoli]

Thanks Stayer. I changed the server and I’ve been up with no issues for two hours now.

[Maxinsur]

Я незнаю, мне не везет или что, но у меня 19 ригов на hive os, каждые сутки рандомно на 3-5 ригах отваливается веб морда. помогает только восстановление через смену пароля, как тут советовали. причину не понимаю, но уже никакой радости от hive, задрала этими отвалами. Никто не нашел решение проблемы?

[aricee23]

hi, so heres my problem.
0 hashrate shown on agent. also agent says failed to read ccminer stats from localhost:4068 using ccminer enemy fork 13 1070s. I have a 5 card rig running fine on the same network. also have tested the connection on the system and connections to all your servers are perfect. been beating my head against the wall to no avail.
to be clear the miner is running smoothly I just don’t have any access to the rig via web interface and cannot see temps or fan speeds. any advice?

[SeaProspector]

Здравствуйте Уважаемые. Периодически риг на сайте HiveOS находится в состоянии offline, хотя на самом деле работает (подтверждается статистикой пула). Что это может быть? Да, после ручной перезагрузки снова появляется на сайте HiveOS. Смотрю не у одного меня такие проблемы… А ведь скоро на ферму из нескольких сотен ригов хотел HiveOS ставить…